These Terms and Conditions govern your use of the 18gl platform and all services provided therein. Please read them carefully before registering an account or placing any wager on 18gl.
These highlights do not replace the full Terms and Conditions below. All players are required to read the complete document.
You must be at least 21 years of age to register and use 18gl. This is a strict requirement under Philippine gaming regulations. Underage gambling is prohibited and accounts found to be in violation will be permanently closed.
Each player is permitted to hold only one active 18gl account. Duplicate accounts are strictly prohibited and may result in forfeiture of balances and permanent suspension of all associated accounts.
You are solely responsible for maintaining the confidentiality of your 18gl login credentials. 18gl will not be liable for losses resulting from unauthorized access caused by your failure to secure your account details.
All financial transactions on 18gl must be conducted through your registered payment methods. Funds deposited for gaming purposes may not be transferred to third parties. Withdrawal requests are subject to identity verification.
All bonuses, promotions, and free bets offered by 18gl are subject to specific wagering requirements and eligibility conditions. Attempting to abuse bonus offers may result in cancellation of the bonus and associated winnings.
These Terms and Conditions are governed by the laws of the Republic of the Philippines. By using 18gl, you agree that any disputes shall be subject to the jurisdiction of the appropriate Philippine regulatory and legal bodies.
By accessing, registering on, or using the 18gl platform (the "Platform"), you ("Player," "User," or "you") acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
If you do not agree to these Terms in their entirety, you must immediately cease using the 18gl Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
Important: These Terms constitute a legally binding agreement between you and 18gl. Please read them carefully. If you have questions about any provision, contact our support team before registering.
To register and use the 18gl Platform, you must satisfy all of the following eligibility requirements:
18gl reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe specified by 18gl may result in suspension or closure of your account and forfeiture of any pending withdrawals pending investigation.
To access the full features of the 18gl Platform, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, residential address, email address, and mobile number.
Each individual player is permitted to maintain only one (1) active account on the 18gl Platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited. 18gl employs technical and manual measures to detect duplicate accounts.
Where duplicate accounts are identified, 18gl reserves the right to close all associated accounts, void any pending bets or bonuses, and withhold any balances pending investigation. In cases of deliberate fraud, 18gl may refer the matter to the appropriate Philippine authorities.
18gl is required to conduct Know Your Customer (KYC) verification in compliance with applicable anti-money laundering regulations in the Philippines. You may be required to submit government-issued identification, proof of address, and proof of payment method ownership. Accounts that fail to complete KYC verification within the required timeframe may have withdrawal functionality suspended until verification is complete.
You are solely responsible for maintaining the confidentiality and security of your 18gl login credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any third party under any circumstances.
You agree to notify 18gl immediately upon becoming aware of any unauthorized access to or use of your account. 18gl will not be liable for any losses or damages arising from your failure to maintain the security of your account credentials, or from your sharing of credentials with any third party.
Security Notice: 18gl will never ask for your password via email, SMS, or live chat. Any communication requesting your password should be treated as a phishing attempt and reported to our support team immediately.
18gl reserves the right to suspend or lock any account where suspicious activity is detected, pending investigation. In such cases, 18gl will contact the registered account holder via the email address on file.
18gl accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. The minimum deposit amount is ₱50. All deposits must be made from payment accounts registered in your own name. Third-party deposits are strictly prohibited.
18gl does not charge fees on deposits; however, your payment provider may apply their own transaction fees. 18gl is not responsible for fees charged by third-party payment processors.
Withdrawal requests may only be made to payment accounts registered in your own name and previously used to fund your 18gl account. 18gl reserves the right to request additional verification before processing any withdrawal.
Withdrawal processing times vary by payment method. GCash and PayMaya withdrawals are typically processed within minutes to a few hours. Bank transfers to BPI, BDO, Metrobank, and UnionBank may take one to three business days. 18gl reserves the right to extend processing times where additional verification is required.
All transactions on the 18gl Platform are denominated in Philippine Peso (PHP / ₱). Where a player's payment method operates in a different currency, conversion will be applied at the prevailing exchange rate at the time of the transaction. 18gl is not responsible for exchange rate fluctuations.
18gl is committed to full compliance with the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended). All transactions are monitored for suspicious activity. 18gl is legally obligated to report suspicious transactions to the Anti-Money Laundering Council (AMLC) where required by law. Players must not use the 18gl Platform for any money laundering, fraud, or other financial crime.
18gl may offer bonuses, free bets, cashback offers, and other promotional incentives to eligible players from time to time. All bonuses and promotions are subject to specific terms, including wagering requirements, minimum odds, eligible games, and expiry periods, which will be communicated at the time the offer is made.
All games available on the 18gl Platform are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between these Terms and the specific rules of a game, the specific game rules shall prevail with respect to that game.
All bets placed on 18gl are final once confirmed. 18gl will not reverse or cancel a confirmed bet except in cases of a verified technical error on the part of 18gl. In the event of a technical malfunction that affects the outcome of a game or bet, 18gl reserves the right to void the affected bets and return stakes to the players' accounts.
18gl uses certified Random Number Generator (RNG) technology for all applicable games. Live dealer games are conducted by trained dealers in professional studio environments. The integrity of all games is subject to ongoing monitoring and third-party certification.
The following conduct is strictly prohibited on the 18gl Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to the appropriate Philippine authorities:
18gl is committed to promoting responsible gaming practices. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options. These tools are accessible through your account settings or by contacting our support team.
Players who wish to self-exclude from the 18gl Platform may do so by contacting our customer support team via live chat or email. Self-exclusion requests will be processed within 24 hours. During a self-exclusion period, 18gl will take reasonable steps to prevent the excluded player from accessing the Platform.
18gl strictly enforces the 21+ age requirement. If you believe a minor has accessed the Platform using your account, please contact our support team immediately and consider using parental control software to restrict access to gambling websites.
Need Help? If gambling is negatively affecting your life or the lives of those around you, please reach out to our responsible gaming team or consult PAGCOR's responsible gaming resources. You can also contact our support team at [email protected] for assistance with self-exclusion or limit-setting tools.
All content on the 18gl Platform, including but not limited to text, graphics, logos, game assets, software, audio, video, and the overall design and layout of the Platform, is the exclusive property of 18gl or its licensors and is protected by applicable intellectual property laws in the Philippines and internationally.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial gaming purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the Platform without the prior written consent of 18gl.
To the fullest extent permitted by applicable Philippine law, 18gl, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of business opportunity.
18gl's total aggregate liability to any player in connection with these Terms or the use of the Platform shall not exceed the total amount deposited by that player in the twelve (12) months immediately preceding the event giving rise to the claim.
18gl does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. 18gl will use reasonable efforts to maintain Platform availability but does not guarantee continuous, uninterrupted access.
18gl collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
18gl will not sell, rent, or otherwise transfer your personal data to unaffiliated third parties except as required by law, as necessary to provide the services, or as described in the Privacy Policy. For full details on how 18gl handles your personal data, please review our Privacy Policy.
18gl reserves the right to amend, update, or replace these Terms at any time. Where changes are material, 18gl will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request closure of your account.
You may close your 18gl account at any time by contacting our customer support team. Upon closure, any remaining balance in your account (subject to verification requirements) will be returned to your registered payment method.
18gl reserves the right to suspend or permanently close any account, with or without prior notice, where 18gl reasonably believes that a player has violated these Terms, engaged in fraudulent or illegal activity, or poses a risk to the integrity of the Platform or other players. In cases of confirmed fraud or illegal activity, 18gl may withhold account balances pending investigation and referral to the appropriate authorities.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
In the event of a dispute between you and 18gl, you agree to first contact our customer support team to seek an informal resolution. If the dispute cannot be resolved informally within thirty (30) days, either party may refer the matter to the appropriate regulatory body or court of competent jurisdiction in the Philippines.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 18gl support team. Our customer support is available 24 hours a day, 7 days a week via live chat on the Platform.
For written inquiries, you may reach us by email at: [email protected]
Please note that email addresses on this page are provided as plain text for reference only and are not clickable links. To contact us, please copy the address into your email client manually.
18gl is the Philippines' most trusted online casino platform. Over 500,000 Filipino players from Manila to Mindanao play with us every day. Join them — responsibly, and with full confidence in our platform. 21+ only.